Michael Mack

Davison Motors serviced my BYD. I think they did a good job. No customer lounge or courtesy bus.

Nutthaya Yotprasit

I recently purchased a BYD Sealion 7 Performance from this dealership. Overall, the sales staff were friendly, helpful, and provided good customer service throughout the purchasing process. I appreciate their assistance and professionalism. However, my experience at the vehicle handover was disappointing. When I collected my new car, I was surprised to find that it had not been properly cleaned or prepared. There were still dust, dirt, and mud marks on the vehicle. I believe a new car should be thoroughly cleaned and presented in excellent condition before handover. In addition, I purchased the premium ceramic coating package and a dash camera as extra options. Unfortunately, I did not receive any warranty certificates or proper documentation for either product. The dash camera was also supplied without its original packaging. This has left me uncertain about the ceramic coating service, including what product was used and whether the coating was properly applied. I have contacted the dealership to ask for clarification and the relevant warranty documents, but unfortunately, I have not received a satisfactory response. Furthermore, I was informed that the floor mats would be delivered last week, but I am still waiting for them. I understand that issues can sometimes occur, but I believe communication, attention to detail and after-sales service are just as important as the sales experience. I hope the dealership will take these concerns seriously and improve its vehicle handover and after-sales service to ensure customers receive the quality of service they expect when purchasing a brand-new vehicle.

Matthew Stonehouse

Great experience with the service staff very informal with up to date information on the service and parts required to repair the vehicle. The loan car was new and clean and complementary wash was well deserved. I would recommend this dealership to friends and family